Clear help with subscriptions and refunds.
Last updated 10 October 2026
Current availability
Pro subscriptions are available through Paddle. Free is $0 forever.
Refund eligibility
For purchases through Paddle, its Refund Policy and Buyer Terms apply. Purchases are generally non-refundable unless applicable law requires otherwise. Paddle may consider discretionary requests submitted within 14 days of the transaction; approval is not guaranteed. Statutory withdrawal rights, deadlines and exceptions vary by country. Nothing here limits mandatory consumer rights.
Request a refund
Visit Paddle buyer support and choose Request refund, or use the support link in your receipt. Include the purchase email, order reference and reason. For a persistent product defect, contact LeadPilot Support or 95ali06@gmail.com first; if unresolved, send the details to Paddle. Never send passwords or full card details.
Cancel renewal
Use Manage subscription or the link in your Paddle receipt, or request cancellation at paddle.net. Cancellation normally takes effect at the end of the billing period and stops future renewal charges. Cancellation alone does not create a refund. Deleting your workspace does not cancel a subscription.
After a refund
Approved refunds are processed by Paddle, normally to the original payment method where possible. Refunded Pro access ends; your stored client records are not deleted. Free limits apply under our Terms.
Operator and contact
LeadPilot is operated by Ali Paragulgov in Tbilisi, Georgia. Email: 95ali06@gmail.com. See plans and pricing and our Privacy Policy.